How to Open a Ticket in hostvento Client Area

Steps to open a ticket in Hostvento client area:

• Log in to hostvento Client Area.
• On the left sidebar, click on Support.
• Now, click on Open New Ticket.
• On the right side, you will see all the departments. Select the department on which you want to raise the ticket.
• In the Subject text box, enter the subject for which you want to raise a ticket.
• In the Urgency dropdown, you can define the urgency as Low, Medium, High, or Critical.
• Enter the message in the Message text box.
• If you want to attach any file along with the ticket then, click here to select the file.

• Click on Submit.

In this way, you can open a ticket in hostvento Client Area.