How to manage WHM packages and accounts

Read these articles to learn how to administer WebHost Manager accounts, packages, and feature lists.

Managing WHM packages

Before you can create a customer account in WebHost Manager, you must first create a package. A package is a collection of predefined settings for an account. This article covers how to create, edit, and delete packages in WHM.

Managing WHM accounts

After you have created at least one package in WebHost Manager, you can create an account. This article covers how to create, modify, and delete accounts in WHM.

Using the WHM Feature Manager

The WebHost Manager Feature Manager allows you to control which feature icons your customers see when they log in to their cPanel accounts. This article covers how to create, edit, and delete feature lists, and how to add those feature lists to packages.

Account suspension

WebHost Manager gives you complete control over the suspension of your customer accounts. For example, you may want to suspend an account that exceeds bandwidth usage limits or violates the terms of service. This article covers suspending and unsuspending accounts in WebHost Manager, viewing a list of suspended accounts, and customizing the account suspension page.

Password management

You can use WebHost Manager to force users to change their passwords the next time they log in. You can also change users’ passwords yourself, which may be necessary if they forget their password or an account has been compromised. Learn about these topics in this article.

Managing account bandwidth and disk usage

You can manage your customers’ bandwidth and disk usage in WebHost Manager. Learn how in this article.

Using a subdomain as an account’s primary domain

There may be times when you want to use a subdomain as an account’s primary domain. This article shows you how to create an account for the subdomain, and then edit the DNS zone for the primary domain.

Migrating an addon domain to its own cPanel account

Using WebHost Manager, you can migrate an existing addon domain to its own separate cPanel account. Learn how here.

Using skeleton files to provide default content for customer accounts

By default, when you create new customer accounts, the public_html and public_ftp directories are empty. However, you can use “skeleton” files to provide default content that is copied automatically to these directories. Learn how here.

Two-factor authentication for resellers in WHM

This guide covers how to set up and manage two-factor authentication for resellers (and their clients) in WHM.

Managing the CSF firewall

The ConfigServer Security and Firewall (CSF) within WebHost Manager (WHM) offers several different ways to block and unblock access to a site. This article covers how to unblock an IP address, how to grant access to an IP address (with whitelisting and by utilizing Quick Ignore,) how to check cPHulk, and how to open and close ports.

Reviewing a reseller’s total resource usage

This article describes how to find and manage the disk usage and bandwidth usage on customer accounts in WebHost Manager (WHM).

Connecting WHM to WHMCS

This article demonstrates how to connect WHM (WebHost Manager) to WHMCS.

Also Read

How to install a self-signed SSL certificate in cPanel