Using cPanel Mail Features

cPanel offers lots of configurable features to support e-mail. Learn how to use them with these articles.

E-mail Accounts

You can use cPanel to manage your web site’s e-mail accounts. This article covers how to create, modify, and delete an e-mail account within cPanel.

Import e-mail accounts and forwarders

You can use cPanel to import lists of e-mail addresses and forwarders all at once, which can save you a lot of time and effort. This article covers supported file formats for importing, and how to use the Address Importer feature in cPanel.

Accessing webmail through cPanel

cPanel provides the Roundcube webmail application. This article explains what webmail is, as well as how to use it to access an e-mail account from cPanel.

Autoresponders

This article describes how to configure e-mail autoresponders in cPanel so your site can send response messages automatically. This article covers how to add, edit, and delete an autoresponder.

Mailing Lists

Learn how to create mailing lists in cPanel and simplify sending e-mail messages to multiple recipients at the same time. This article covers how to add, administer, and delete mailing lists in cPanel.

E-mail forwarders

Learn how to configure e-mail forwarders in cPanel so you can automatically forward messages from one account to another account. This article covers how to add and delete account and domain forwarders in cPanel.

Managing cPanel Mail Exchanger (MX) records

Learn how to add, edit, and delete a domain’s Mail Exchanger (MX) records in cPanel, and then configure e-mail routing. Only advanced users should use this feature.

Unwanted email (spam)

Unsolicited e-mail (spam) is annoying. In this article, learn how to enable, configure, and disable Spam Filters (powered by Apache SpamAssassin™) in cPanel to reduce the amount of spam your e-mail accounts receive.

Filtering spam

After you have enabled Spam Filters, you can set up your e-mail account to filter messages marked as spam and automatically redirect them to a folder. This article provides step-by-step instructions for setting up filtering rules in cPanel.

E-mail Filtering

You can use cPanel’s e-mail filters to block certain messages based on conditions that you define. This article covers how to create, modify, test, and delete e-mail filters in cPanel.

Managing e-mail deliverability settings

You can use cPanel to manage e-mail deliverability settings, such as SPF and DKIM, to help reduce unwanted e-mail (spam). This article covers how to manage DKIM, SPF, and reverse DNS (PTR) records.

Changing the time zone in webmail

You can easily change time zone settings in the Roundcube webmail client. Learn how here. Importing and exporting webmail contacts Learn how to import and export contacts in the Roundcube webmail client.

Forwarding incoming e-mail messages to a script file

This article describes how to set up an e-mail forwarder (by using a script and cPanel) that pipes incoming messages to a script file. This functionality allows you to automatically process incoming messages in a flexible, programmatic manner.

Accessing webmail clients directly

By default, users manually select a client application after they log in to webmail. However, you can use redirects to enable users to log in directly to webmail without having to choose a client application. This article shows how to create a permanent redirect to do so.

‘550 Sender verify failed’ error message

This article discusses why ‘550 Sender verify failed’ messages may occur when you try to send e-mail, and how to resolve this issue.

DMARC

You can set up DMARC (Domain-based Message Authentication, Reporting and Conformance) e-mail authentication for your account to help ensure e-mail messages reach their intended recipients. Learn how to configure and test DMARC for your account here.

E-mail messages do not forward to Gmail accounts

Google e-mail (Gmail) may block messages from e-mail forwarders or mark them as spam. This article describes an alternative way you can use Gmail to access messages from another account.

E-mail messages do not forward to Outlook.com (Hotmail) accounts

Outlook.com (Hotmail) may block messages from e-mail forwarders or mark them as spam. This article describes an alternative way you can use Outlook.com to access messages from another account: learn how to configure Outlook.com to access the account directly.

Exceeding mailbox storage quotas

Learn what happens when one of your email accounts exceeds its storage quota.

Mailing list recipients do not receive list messages

This article discusses a problem where mailing list recipients may not receive list messages, and how to resolve it in cPanel.

Synchronizing local clients with webmail calendars and contacts

Webmail programs in cPanel include calendars and contacts. Learn to synchronize your local clients with webmail calendars and contacts.

Configuring e-mail accounts through webmail

This article shows you how to configure an e-mail account through the webmail interface.

Managing e-mail disk usage in cPanel

This article shows you how you can use cPanel to view and manage disk space used by e-mail messages.

Filtering incoming e-mail messages by IP address

You can use cPanel’s e-mail filtering capabilities to process incoming messages from a specific IP address or range of IP addresses. Learn how to set up these filters in this article.

Spam Box

This article covers how to check if you have Spam Box enabled on your account, how to enable and disable Spam Box, how to clear Spam Box, and provides information on the Spam Threshold Score.

Creating a Brand Indicators for Message Identification (BIMI) record in cPanel

A Brand Indicators for Message Identification (BIMI) record is a DNS TXT record that points to a logo file. This logo file can then be displayed alongside messages sent by your organization. This article shows how to create a BIMI record in cPanel.

Discontinuation of Barracuda Spam Protection

Hostvento Hosting is no longer supporting Barracuda Spam Protection. Learn more in this article.

Configuring a domain for Google Workspace using cPanel

You can use the DNS Zone Editor in cPanel to set up your domain to work with Google Workspace, and this article shows you how. (Note that Google Workspace was previously named G Suite and Google Apps.)