Hostvento Hosting’s developer support guidelines

This article discusses Hostvento Hosting’s support guidelines regarding developer-related issues.Table of Contents

• Support guidelines for developer issues
  • Coding resources
  • Application resources

Support guidelines for developer issues

Hostvento Hosting’s web hosting and server technologies maximize your website’s performance and stability. We take great pride in offering environments that are compatible with a variety of online applications and programming languages, while also being developer-friendly.

But there are a ton of possible customer setups because of this variation. Hostvento Hosting cannot possibly be an authority on all applications and technologies.

As a result, Hostvento Hosting is unable to address issues with specific plugins, applications, or other issues that are linked directly to the coding of your website. We can assist to the best of our ability, but you may need to consult other experts or engage a third-party developer with experience in the technologies you use.

If you have specific evidence that a problem you are experiencing is connected to a server configuration or hosting environment offered by Hostvento Hosting, please submit a support complaint through the customer portal at https://secuire.hostvento.com. Kindly ensure that the ticket contains all necessary instructions so that our Advanced Support team can reproduce the issue and start developing a solution.

The following sections list several resources that you can use to help troubleshoot coding and application issues.

Coding resources

Our Knowledge Base contains a vast array of articles to help you with common development problems. Please visit the Developer Corner of the Knowledge Base to access these articles that were specifically designed with developers in mind.

Popular programming languages also provide their own forums and online help, such as:

• PHP: http://php.net/docs.php
• Python: https://www.python.org/about/help
• jQuery: https://forum.jquery.com
• Node.js: https://nodejs.org/en/docs

Finally, coders can find a wealth of information on the website Stack Overflow. It has a ton of forums that cover a wide range of programming languages and technologies. whether all else fails, see whether anyone else has solved your problem by visiting Stack Overflow.

Application resources

Our Knowledge Base has article collections devoted to the most commonly used web applications:

• WordPress
• PrestaShop
• Joomla
• Drupal
• Magento

Doing a simple search in the Knowledge Base for terms you are interested in, such “WordPress blank pages” or “PrestaShop caching,” will yield relevant results the quickest and easiest method possible.

Each of these web applications also provides additional online resources:

• WordPress: https://wordpress.org/support
• PrestaShop: https://www.prestashop.com/forums
• Joomla: http://forum.joomla.org
• Drupal: https://www.drupal.org/forum/18
• Magento: https://community.magento.com

See Also – How to import an application into Softaculous