SoftException in Application.cpp

The web browser displays an Internal Server Error when you attempt to access the website. You will notice the logs as follows when you watch the error logs on the server.
SoftException in Application.cpp:357: UID of script “/home/user/public_html/index.php” is smaller than min_uid
Premature end of script headers: index.php
SoftException in Application.cpp:357: UID of script “/home/user/public_html/index.php” is smaller than min_uid
Premature end of script headers: index.php

This is because of incorrect ownership on files/directories under public_html. You will have to update the ownership of files. Login to your server via SSH. The command will updated ownership on files/directories recursively under /home/user/public_html.
# cd /home/user/public_html
# chown user.user index.php

By gaining access to the server, you can change the ownership on your own. We include jailed shell access in our shared hosting package for cPanel. To enable it on your account, just ask one of our support technicians. You will be allowed to change the ownership as root if you are the owner of a dedicated server OR virtual private server.