Unable to upload files from cPanel file manager

An open source (GPL) antivirus engine called ClamAV is made to find malware, Trojan horses, and other dangerous threats. In terms of mail gateway scanning, it is the accepted norm. It offers an intelligent tool for automatic signature updates, command line utilities for on-demand file scanning, and a high speed multi-threaded scanning daemon. For detecting threats, the core ClamAV library offers a variety of file format detection algorithms, support for file unpacking, support for archives, and different signature languages. ClamAV works with both Windows and Linux.

When uploading a file from cPanel File manager you will receive an error as below. It shows that every file you upload is infected with virus no matter what you do.
unknown Bytes complete FAILED! :Upload canceled: VIRUS DETECTED! (Access denied. ERROR)

You receive this error because ClamAV was not installed from WHM & was installed manually. Login to WHM & access option Plugins. Check the option which says ClamAVConnector and Save. It will install OR re install ClamAV on the server. Try uploading the files now.

ClamAV is installed on our shared hosting plans so that you can scan your files/folders yourself.

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