High bandwidth usage on shared hosting accounts

As a shared hosting customer, you may receive messages from the Smart System Notifier about excessive disk usage. This article discusses possible causes and ways to resolve the issue.Table of Contents

• Smart System Notifier messages
• High disk usage

Smart System Notifier messages

As a shared hosting customer, you will receive an e-mail message from us if your account’s disk usage begins to affect server performance and stability. This Smart System Notifier message informs you of conditions that impact the performance and stability of your account and the server that hosts it. By informing you of these conditions early, we can work together to improve your account’s performance and stability before the issue impacts the entire server.

High disk usage

As a shared hosting user, you will receive an email from us if the disk usage on your account begins to negatively impact server performance and stability. This Smart System Notifier message informs you of situations that could compromise the dependability and functionality of the server hosting your account. By informing you of these conditions beforehand, we can work together to improve the performance and dependability of your account before the issue impacts the server as a whole.

Also, please review Section 3, “Services” which prohibits using your account for various bulk storage and storage “not directly related to the website.” Any files on your account must be part of an active website. Archival copies and backups are prohibited on Hostvento Hosting shared servers. Backing up the contents of a PC, maintaining an MP3 library, or storing large photo archives, for example, is in violation of our Terms of Service for shared servers.

There is a Disk Space Usage tool in cPanel that you can use to analyze your account’s disk usage. For more information, please see this article.

If your website’s storage needs are increasing, please contact our Sales department so we can discuss upgrade options.