Errors when changing permissions from Plesk FileManager

When trying to update the permissions from Plesk File Manager, it does not allows you to and shows errors as below.

FileManager::get_file_info_wrapper() failed: filemng util failed: Maps a character string to a wide-character (Unicode) string failed
at (wstr line 34)
at execute “C:\Program Files\Parallels\Plesk\/admin/bin/filemng” domain.com –permissions –list-common “–file=C:/inetpub/vhosts//domain.com/httpdocs/2ane”(RunTime::RunAsUser::run line 287)
at RaiseException in C:\WINDOWS\system32\kernel32.dll
at CxxThrowException in C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_E6967989\MSVCR80.dll
at 4535E3 in C:\Program Files\Parallels\Plesk\admin\bin\filemng.exe
at 4818D1 in C:\Program Files\Parallels\Plesk\admin\bin\filemng.exe
———————- Debug Info ——————————-
0: FilePermissionsUIPointer.php:34
FilePermissionsUIPointer->accessItem(string ‘GET’, NULL null)

1: UIPointer.php:600
UIPointer->access(string ‘GET’)
2: plesk.php:47

OR
FileManager::get_file_info_wrapper() failed: filemng util failed: Unknown error 0x800A0CC1 (COM Error 800A0CC1, Description: Item cannot be found in the collection corresponding to the requested name or ordinal.) at execute “C:\Program Files (x86)\Parallels\Plesk\/admin/bin/filemng” username –permissions –list-common “–file=C:/inetpub/vhosts//domain.com/httpdocs/_teste.cfm”

———————- Debug Info ——————————-

0: FilePermissionsUIPointer.php:34
FilePermissionsUIPointer->accessItem(string ‘GET’, NULL null)
1: UIPointer.php:600
UIPointer->access(string ‘GET’)
2: plesk.php:47

This is because of the filemng.exe has got corrupt. You will have to replace the exe file depending on the plesk version installed. Download filemng.exe for Plesk 10.x OR filemng.exe for Plesk 9.x.

Replace the file under “C:\Program Files (x86)\Parallels\Plesk\/admin/bin” OR “C:\Program Files\Parallels\Plesk\/admin/bin” with the most recent version after downloading it. Now try modifying the permissions. Please get in touch with our support staff if you continue to experience problems.

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