Web Hosting & Domain Name FAQs

What is web hosting?
You can publish websites on the internet with the help of web hosting. To make your website visible to other internet users, it is submitted to a web hosting service.

What can be done with web hosting?
You can build whatever kind of website you want when you purchase hosting. The majority of people utilize their website hosting platform for personal, company, or hobby websites. Using your hostvento Hosting account, you can even host many websites.

Do I need to have technical knowledge to use a web hosting service?
You will be able to use your website with ease once it is hosted. The majority of the capabilities are accessible via the straightforward and intuitive control panel that is offered. Additionally, the integrated software will make creating websites simple.
Even a minimal level of technical expertise is helpful. Knowing a little bit about FTP will be especially helpful, as it is one of the simplest ways to upload a website to your web provider.
Do not worry if you have never utilized a web host before. To obtain comprehensive information and help with configuring the website, simply get in touch with our support staff.

What is the time frame required to set up web hosting account?
Most of the hosting accounts are set up right away, although it might take some time to register your domain name and point it to your web hosting account.

How do I contact hostvento for help?
The first thing is checking our knowledge base that consists of a wide range of information about using website hosting. In case you encounter a common problem, you will get a solution for that as well.
You can also ask for help by contacting us through  Email, Live Chat or Phone.

Can you assist me in moving my website from another provider?
Yes we can assist you in moving the website however this can only be done if the control panel is same.

Domain Name
Can I purchase web hosting without a domain name?
No. Every website hosted on hostvento must be linked with a domain name. A domain name can be registered when you sign up for a hosting account on hostvento.
If you like you can also host a domain name that you already own. If the domain is registered through hostvento you will be able to link it with your hosted site when you order the package. In case the domain name is registered through any other company, make sure to update the name servers so that your website is accessible to everyone. You can also transfer the domain name to hostvento, so that your hosting and domain are managed through a single portal.

I already own a domain name, can I use it with my web hosting?
In case the domain name is already registered with hostvento but you are not currently using it with any of our hosting services, it can be added to your website hosting package when you sign up.

In case your domain is hosted with any other company, there are two ways to use it with hostvento hosting:
Transfer it to hostvento and then link it with your web hosting package. Most of the domain name companies will permit you to transfer the domain name to hostvento . This process might take a few days.

Let the domain name be where it is and point it at your hosted website on hostvento .

What is a sub domain?
Your domain name gains another level when you have a subdomain. The subdomains may direct users to distinct webpages or sections within a website. One possible location for your company blog is http://blog.yourcomapnyname.com. Hostvento allows you to set up the desired number of subdomains.

What are domain pointers?
Domain pointers enable you to point your domain names at different parts of the web hosting. You can upload and run more than one website through a single web hosting account.

My domain name is held with another company, can I point it to hostvento?
Yes, there is no problem with this. During sign up select the option ” I will update my nameservers on an existing domain Or I will register a new domain.” enter your domain name and proceed further.

Technical Stuff

Do I need to back up the files in my website hosting package?
We take all the required safety measures to protect your data, but we yet advise you to maintain a backup copy of your website. You will be protected by your backup both against issues brought on by the upgrades and in the unusual event that one of our systems fails. For questions about the backups, get in touch with our support team.

Can I install applications?
Yes. It is possible to install WordPres, Joomla, Mambo, Drupal, Typo3, B2Evolution, PHPNuke, Xoops, and other comparable programs. If the program you require is not available, you can install it on the web hosting package; nevertheless, our cheapest web hosting plan’s characteristics have to match their needs.

Please make a note that the applications that require root or administrator level access cannot be installed.

How secure is hostvento hosting?
We take every precautionary measure to safeguard our systems from crashes, hacking, hardware failures and physical damage. All our servers are located in a highly secure data center based in India.
Access to the servers is strictly restricted to the concerned personnel. In the normal situations, power is taken from the power grid. We ensure uninterrupted supplies and on-site generators are also used in case of failure of the external supply.
All your data is placed behind a secure firewall that contains multiple layers of protection. We also conduct regular backups and store copies of the data off site.

Billing And Payment

Is there any minimum contract period?
You can pay on annual basis. There is a 30 day money back guarantee. In case you sign up for more than a year, you will get a better deal for the web hosting package.

How will the money back guarantee work?
If you are of the opinion that the hosting package is not right for you, contact us through email or call within 30 days. The amount that you have paid will be refunded, however the refund amount will not include the cost of registering the domain names or SSL, as the domains/SSL can’t be ‘unregistered’ once you have selected them.

Looking out for quality web hosting and domain registration services? hostvento is the best place to meet your exact requirement.hostvento

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