Hosting FAQs

Short answers to the questions customers ask us most.

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    About Hostvento

    Where is Hostvento based?

    In Nashik, Maharashtra. The company started in 2014.

    Where are the servers?

    In Mumbai, Germany and the USA. You choose the location when you order.

    Which languages does support speak?

    Marathi, Hindi and English, by chat.

    What uptime do you guarantee?

    99.9%.

    Prices and billing

    Does the price increase at renewal?

    No. A plan renews at the price of its first term.

    Which billing terms are there?

    Shared and reseller hosting: monthly, yearly and multi-year terms. VPS: monthly.

    Is there a money-back guarantee?

    Yes. Hosting plans have a 30-day money-back guarantee.

    Do I get a free domain?

    Plans that list a free domain include it on 1, 2 and 3 year terms, for the first year.

    Choosing a product

    Which hosting should a small business choose?

    Shared web hosting. Web Spark covers one website.

    When do I need a VPS?

    When you need root access, custom software or reserved resources. See VPS vs shared hosting.

    What is reseller hosting?

    A plan that lets you host your own clients under your brand. See reseller hosting.

    Which control panel do you use?

    cPanel on Linux hosting. Plesk is available.

    Technical

    Is SSL included?

    Yes. Hosting plans include free SSL.

    Are backups included?

    Yes. Hosting plans include daily backups.

    Can I host WordPress?

    Yes. Install it in one click from cPanel.

    Can I move my website from another host?

    Yes. See how to move a website.

    Still have a question?

    Contact us

    Chat, email or phone.

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    Step-by-step guides.

    Blog

    Plain-language hosting guides.