How to see your website's error log in cPanel

What is an error log?

An error log is a diary kept by your web server. Each time something goes wrong, the server writes a line. The line says what happened and when. It is like a teacher's note on a messy homework page.

Method 1: The Errors tool

1. Log in to cPanel.
2. Find the Metrics section.
3. Click Errors.
4. Read the list. It shows the last errors from your site, newest first.

This view is quick. It only shows a short part of the log.

Method 2: The error_log file

Many scripts also write a file called error_log inside the folder where the problem happened.

1. In cPanel, open File Manager.
2. Go to the public_html folder.
3. Look for a file named error_log. If you do not see it, click Settings at the top right and tick Show Hidden Files.
4. Right-click the file and choose View or Edit.
5. Scroll to the bottom. The newest lines are there.

Check the sub-folders too. A plugin or theme folder may have its own error_log.

Method 3: Raw access and logs

1. In cPanel, click Raw Access under Metrics.

   

2. Download the log files for your domain.
3. Open them in a text editor.

How to read a line

A typical line looks like this.

[08-Oct-2026 10:15:02 UTC] PHP Fatal error: Uncaught Error in /home/user/public_html/index.php on line 20

• The first part is the date and time.
• PHP Fatal error is the type. Fatal means the page stopped.

  

• The path shows the file with the problem.
• The last part gives the line number.

What to do next

1. Copy the error line.
2. Search the file name. It often points to a plugin, a theme or a custom script.
3. Turn off the plugin that is named. Take a backup first.
4. If you cannot fix it, send the lines to Hostvento support in a ticket at https://secure.hostvento.com/submitticket.php.

Quick recap

• The error log records what goes wrong on your site.
• Use Errors in cPanel for a quick view.
• Look for an error_log file in your site folders.
• Read the file name and line number to find the cause.