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How to see who visits your website in cPanel

This guide shows you the cPanel tools that count visitors and show what they do on your site.

cPanel2 min read14 steps3 screenshots

Why look at visitors?

Visitor numbers tell you if your site is growing. They show which pages people like. They also show if something strange is happening, such as a flood of requests from one place.

All the tools below are in the Metrics section of cPanel. Which ones you see depends on your plan.

Tool 1: Visitors

  1. Log in to cPanel.
  2. In Metrics, click Visitors.
    Screenshot: In Metrics , click Visitors .
  3. Choose your domain.
  4. Read the list of the latest visits. Each row shows the visitor's address, the page, the time and the browser.

This view is a simple list of recent requests.

Tool 2: Awstats

Awstats makes reports with charts and tables. It reads your server log files. A log file is a diary of every request to your site.

  1. In Metrics, click Awstats.
  2. Choose your domain and click View.
    Screenshot: Choose your domain and click View .
  3. Look at the summary at the top. It shows unique visitors, visits, pages and hits. A unique visitor is one person counted once. A hit is any file the server sends, even a small picture.
  4. Click links on the left to see countries, browsers, search words and the most visited pages.

Tool 3: Webalizer

  1. In Metrics, click Webalizer.
  2. Choose the domain.
  3. Pick a month to see the totals and top pages.

Tool 4: Raw Access

This tool gives you the raw log files.

  1. In Metrics, click Raw Access.
  2. Click the log file for your domain to download it.
    Screenshot: Click the log file for your domain to download it.
  3. Open it in a text editor.

What the numbers mean

WordMeaning
HitsEvery file the server sends
PagesReal web pages viewed
VisitsOne person's stay on the site
BandwidthAmount of data sent to visitors

Numbers from these tools can include search engine robots. They may not match tools like Google Analytics, which counts real people better.

Tip: Stats update only a few times a day. If you see old numbers, check again later.

Quick recap

  • Open the Metrics section in cPanel.
  • Use Visitors for recent visits and Awstats for full reports.
  • Robots count as visits, so numbers can be higher than real people.
  • Reports update a few times a day.