Upload and download files with cPanel File Manager

What is File Manager?

Your website is made of files, like pictures, pages and folders. They live on a server, which is a computer that is always on. File Manager is a tool inside cPanel. It works like the folders on your own computer, but it shows the files on your hosting.

Where do website files go?

Your main website lives in a folder called public_html. Files in this folder can be seen on the internet. Files outside it are private.

Upload a file

1. Log in to your client area at https://secure.hostvento.com/clientarea.php.
2. Open your hosting service and log in to cPanel.
3. In the Files section, click File Manager.

   

   

4. On the left, click the folder you want, such as public_html.
5. Click Upload in the top bar. A new tab opens.

   

6. Click Select File and choose a file from your computer. You can also drag the file into the box.
7. Wait until the green bar shows 100%.
8. Click Go Back to the folder link.
9. Click Reload if you do not see the new file.

Warning: If you upload a file with the same name as an existing one, it may replace it. Back up important files first.

Download a file

1. Open File Manager.
2. Go to the folder that has your file.
3. Click the file once to select it.
4. Click Download in the top bar.
5. Your browser saves the file to your computer.

Download a whole folder

File Manager cannot download a folder directly. Make it into one file first.

1. Right-click the folder.
2. Click Compress.
3. Choose Zip Archive and click Compress File(s).
4. Select the new zip file and click Download.

   

After downloading, you can delete the zip file from the server to save space.

If an upload fails

• The file may be too big. Try zipping it, or use an FTP program instead. FTP is another way to move files to a server.
• Your disk space may be full.
• Your internet may have dropped. Try again.

If it still fails, open a ticket at https://secure.hostvento.com/submitticket.php.

Quick recap

• File Manager is in cPanel under Files.
• Website files go in public_html.
• Use Upload to add files and Download to save them.
• Zip many files or folders to move them faster.
• Back up before replacing files.