How to set up email notifications in cPanel and WHM

What are notifications?

A notification is a short message that tells you something happened. It might say your disk is nearly full, or that a service stopped. cPanel is the panel for a hosting account. WHM is the panel for the whole server. Server owners (VPS and dedicated customers) use WHM and need root access, the main administrator login.

Part 1: Set your contact email in cPanel

1. Log in to cPanel.
2. Click your username at the top right, then choose Contact Information. On some versions it is under Preferences.
3. Type an email address you check often. Use an address outside your own website, so you still get alerts if your site email breaks.
4. Tick the types of alerts you want to receive.
5. Click Save.

Part 2: Set up alerts in WHM

1. Log in to WHM as root.

   

2. Use the search box at the top left and type Contact Manager.
3. Open Contact Manager.
4. Enter your email address in the contact fields.
5. Choose which events send a message, and how important they must be.
6. Click Save.

Next, check your main server contact address.

1. In WHM, search for Basic WebHost Manager Setup and open it.

   

2. Find the field for the server contact email address.

   

   

   

3. Enter your address and click Save Changes.

Test it

Ask a friend or yourself to trigger a harmless alert if your version has a test button. Then check your inbox and your spam folder. If nothing arrives, the server may be unable to send mail. Open a support ticket and Hostvento support can check it.

Quick recap

• Notifications are short emails about your account or server.
• In cPanel, set your address under Contact Information.
• In WHM, use Contact Manager and Basic WebHost Manager Setup.

  

• Use an email address that is not on the same server.

  

  

• Check spam, and ask support if nothing arrives.