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How to Check the Usage Statistics of a User in DirectAdmin

This guide shows how a reseller or admin can see how much disk space, bandwidth and other resources each user account uses.

DirectAdmin2 min read11 steps3 screenshots

What are usage statistics?

Every hosting account has limits. Usage statistics show how close an account is to each limit. The main ones are:

  • Disk space is the storage used by files, emails and databases.
  • Bandwidth is the data sent to visitors. It is like water flowing through a tap.
  • Inodes is the count of files and folders. Every file counts as one.
  • Email accounts, databases and domains are counted against the plan too.

Checking them helps you find an account that is about to hit a limit. It also helps you find one that uses too much of the server.

Steps for a reseller

  1. Log in to DirectAdmin as the reseller.
    Screenshot: Log in to DirectAdmin as the reseller.
  2. Open Manage User Accounts.
  3. The list shows each user with their disk and bandwidth figures. Look at the columns.
  4. Click a username to see more detail for that user.
  5. Read the usage lines. Each one shows what is used, and the limit.

Some skins have a page named Reseller Usage or Show All Users. It lists everyone in one table. Use the search box to find a name quickly.

Steps for the admin

  1. Log in as admin.
  2. Open Show All Users or Manage Resellers.
  3. Click a user.
  4. Read the usage and limits.

Steps for the user themselves

  1. Log in to the user's own DirectAdmin.
  2. Check the Statistics or Account Usage box on the first page.
    Screenshot: Check the Statistics or Account Usage box on the first page.

What to do with the numbers

  • If an account is near its limit, ask the user to clean up files or raise their package.
  • If bandwidth jumps suddenly, look at the site's visitor reports for odd traffic.
  • Remember that stats may update only every few hours. A fresh change may not show yet.
Tip: Check usage every month. You can then warn a user before their site goes over a limit.

Quick recap

  • Usage statistics show how much of each limit an account uses.
    Screenshot: Usage statistics show how much of each limit an account uses.
  • Resellers use Manage User Accounts.
  • Admins use Show All Users.
  • Users see their own numbers on the home page.
  • Numbers update every few hours, not instantly.