How to Create an Autoresponder in DirectAdmin

What is an autoresponder?

An autoresponder is a robot that answers emails for you. When someone writes to your address, it sends back a ready-made message. It is like a note on your door that says "I am away, back on Monday".

People use it for holidays, for a "we got your message" reply, or for a short info message.

Steps

1. Log in to DirectAdmin.
2. Open the E-Mail Manager section.
3. Click Autoresponders.
4. Click Create Autoresponder. The button may be a plus sign.
5. Type the part of the address before the @ sign. For info@example.com, type info.
6. Pick the domain if you have more than one.
7. Type a short line in the Subject or Reply Subject box if you see one. For example "Thank you for your message".
8. Type your message in the big text box.
9. Choose how often the same sender gets a reply, if the page has this option. Once a day is a good choice. It stops long loops of replies.
10. Click Create or Save.

The reply starts working at once.

A good message

• Say that you got the email.
• Give a date when you will reply.
• Give another way to reach you if it is urgent.
• Keep it short.

Test it

1. Send an email to the address from a different account, such as a free webmail account.

   

2. Wait a minute or two.

   

3. Check that you got the automatic reply.

Turn it off

1. Go back to Autoresponders.
2. Find the address in the list.
3. Click Delete. Or click Modify to change the text.

Remember to turn it off when you return. Otherwise people keep getting old messages.

Quick recap

• An autoresponder sends automatic replies.
• Find it in E-Mail Manager, then Autoresponders.
• Write a subject and a short message, then save.

  

  

• Test with another email account.
• Delete it when you no longer need it.