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Install a purchased SSL certificate in DirectAdmin

If you bought an SSL certificate somewhere else, this guide shows how to install it in DirectAdmin.

DirectAdmin2 min read13 steps6 screenshots

What is a third-party SSL?

SSL is a lock for your website. It scrambles data between your visitors and your site and shows a padlock in the browser. A third-party certificate is one you got from a company other than your host. You can buy one from a certificate authority. That is a company trusted to confirm who owns a website.

You will usually have three things:

  • The certificate, often a file ending in .crt.
  • The private key, a secret file made when you asked for the certificate. Never share it.
  • The CA bundle, also called the intermediate certificate. It links your certificate to the trusted company.

Before you start

  • Turn on Secure SSL for the domain in Domain Setup.
  • Have the three items ready. Open each file in a plain text editor. The text starts with a line like -----BEGIN CERTIFICATE-----.

Steps

  1. Log in to DirectAdmin.
  2. Click SSL Certificates.
    Screenshot: Click SSL Certificates .
  3. Choose Paste a pre-generated certificate and key.
    Screenshot: Choose Paste a pre-generated certificate and key .
    Screenshot: Choose Paste a pre-generated certificate and key .
    Screenshot: Choose Paste a pre-generated certificate and key .
  4. In the first box, paste the private key. If you made the certificate request in DirectAdmin, the key may already be saved. Then paste only the certificate.
  5. Paste the certificate text right after it, or in its own box if the page has one.
  6. Click Save.
  7. Go back and open SSL Certificates again.
  8. Choose the option for the CA Root Certificate, or tick Use a CA Root Certificate.
    Screenshot: Choose the option for the CA Root Certificate , or tick Use a CA Root Certificate .
  9. Paste the CA bundle text.
  10. Click Save.
Tip: Copy all lines, including the BEGIN and END lines. Do not add spaces or blank lines in the middle.

Check that it works

  1. Open your site with https:// in a new browser window.
  2. Look for the padlock.
  3. Click the padlock to see the certificate details.

Common problems

  • Key does not match: The key must be the one made with the certificate request.
  • Browser warning: The CA bundle may be missing.
  • Still old certificate: Clear the cache and wait a little.

Need a hand? Open a support ticket.

Quick recap

  • You need the certificate, the private key and the CA bundle.
  • Paste them into SSL Certificates in DirectAdmin.
  • Save after each part.
    Screenshot: Save after each part.
  • Test with https://.