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How to Create and Use More Than One Identity in Roundcube

This guide shows you how to add extra sender identities in Roundcube. Then you can pick a different name, address and signature for each message.

Email2 min read20 steps7 screenshots

What is an identity?

An identity is the "from" card for your emails. It holds the name people see, the address mail is sent from, and a signature. A signature is a short text added to the end of a message, like your name and phone line. Roundcube is a webmail program, so you use it in your web browser.

Steps to add an identity

  1. Sign in to Roundcube.
    Screenshot: Sign in to Roundcube.
  2. Click Settings.
    Screenshot: Click Settings .
  3. Click Identities.
    Screenshot: Click Identities .
  4. Click the Create button, which may look like a plus sign.
    Screenshot: Click the Create button, which may look like a plus sign.
  5. Type the name people should see in the Display Name box.
  6. Type the sending address in the Email box.
  7. Fill in Organization if you want. It is optional.
  8. Type a Reply-To address if replies should go to a different place. It is optional.
  9. Type a Bcc address if you want a hidden copy of every message you send. It is optional.
  10. Click inside the Signature box and type your signature.
  11. Tick Set default if this should be the main identity.
  12. Click Save.

Use only addresses you own. Some mail servers refuse to send mail from an address that does not belong to you.

Steps to use an identity

  1. Click Compose to start a new message.
    Screenshot: Click Compose to start a new message.
    Screenshot: Click Compose to start a new message.
  2. Find the From drop-down list at the top.
  3. Click it and choose the identity you want.
  4. Roundcube may change the signature on its own.
  5. Write your message and click Send.

Steps to change or delete an identity

  1. Go to Settings and then Identities.
  2. Click the identity you want.
  3. Change the details and click Save. To remove it, click Delete and confirm.

Deleting an identity cannot be undone. You would have to enter all the details again.

Tip: When you reply to a message, Roundcube often picks the identity that matches the address the mail was sent to. Check the From box before you send.

Quick recap

  • An identity holds a display name, an address and a signature.
    Screenshot: An identity holds a display name, an address and a signature.
  • Add one at Settings, Identities, then Create.
  • Pick it from the From list when you compose.
  • Only use addresses that you own.