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Can't See Sent Attachments in Horde?

If you sent a file in Horde webmail but cannot see it in the Sent folder, these steps will help you find it or fix the cause.

Email2 min read15 steps4 screenshots

What is Horde?

Horde is a webmail program. Webmail lets you read email in a web browser. You open it at yourdomain.com/webmail and pick Horde. An attachment is a file you add to an email, like a photo or a PDF.

Why is the attachment missing?

  • The Sent folder shows only the message list, and the paperclip icon is hidden.
  • The message is too large, so the attachment was not saved.
  • The message did not send, and it stayed in Drafts or Outbox.
  • Your settings do not save a copy of sent mail.
  • The view hides the attachment pane.

Steps to check

  1. Log in to Horde and click Mail.
    Screenshot: Log in to Horde and click Mail .
  2. Open the Sent folder.
  3. Click the message you sent. Do not just look at the list.
  4. Look under the message header for an Attachments line or a paperclip.
  5. If you see a small number or "Download all", click it to see the files.

Switch to the right view

  1. Click the message to open it in its own window.
  2. Click Show Attachments or the arrow beside the message to expand it.
  3. If you use the preview pane, open the message in full instead.

Turn on saving sent mail

  1. Click Mail, then Options or the settings gear.
    Screenshot: Click Mail , then Options or the settings gear.
  2. Open Compose settings.
  3. Find Save sent mail. Set it to Yes.
    Screenshot: Find Save sent mail . Set it to Yes .
  4. Choose the Sent folder.
  5. Click Save.

Setting names can differ a little between Horde versions.

Check the size

Each email has a size limit. A large attachment may fail to send or be cut. Try a smaller file or a link to a file-sharing service.

Try another way

  1. Log in to Roundcube instead and open the Sent folder.
  2. Or connect a mail program like Outlook with IMAP and look at the Sent folder there.

IMAP is a way that mail programs read the same mailbox you see in webmail.

Tip: If the attachment still does not show, note the date and the recipient. Then open a support ticket. Support can check the mail logs.

Quick recap

  • Open the sent message itself, not just the list.
  • Check that "Save sent mail" is on.
    Screenshot: Check that "Save sent mail" is on.
  • Large files may fail, so try a smaller size.
  • Ask support if it is still missing.