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Find Your Email Settings in cPanel and Webmail

To set up email on a phone or computer, you need a few settings. This guide shows where to find them.

Email2 min read13 steps1 screenshots

What settings do I need?

Every mail program asks for the same things. These are the server names, the port numbers, your username and your password. A server is a computer that handles your mail. A port is like a door number on that computer.

  • Incoming server: where your mail is fetched from (IMAP or POP3).
  • Outgoing server: where your mail is sent from (SMTP).
  • Username: your full email address.
  • Password: the password of that email account.

Find them in cPanel

  1. Log in to cPanel.
    Screenshot: Log in to cPanel.
  2. Open Email Accounts in the Email section.
  3. Find your email address in the list.
  4. Click Connect Devices.
  5. Scroll to Mail Client Manual Settings.

You will see two boxes. One is for secure SSL/TLS settings, which we recommend. The other is for non-SSL settings. They list the username, the server names, and the ports for IMAP, POP3 and SMTP.

Find them in Webmail

  1. Go to yourdomain.com/webmail.
  2. Log in with your email address and password.
  3. Some webmail programs show the settings in Settings, but cPanel is the best place for them.

In cPanel's webmail home page you may also see a Configure Mail Client link. It leads to the same settings page.

IMAP or POP3?

TypeWhat it does
IMAPKeeps mail on the server. You can read it on many devices.
POP3Downloads mail to one device and may remove it from the server.

IMAP is the better choice for most people.

Use the settings

  1. Open your mail app and choose to add an account by hand.
  2. Type the incoming and outgoing server names.
  3. Type the ports.
  4. Use your full email address as the username.
  5. Save and send a test mail.
Tip: Your welcome email from Hostvento may also list the server names. If something does not work, open a ticket at Hostvento support.

Quick recap

  • You need incoming server, outgoing server, ports, username and password.
  • In cPanel, go to Email Accounts then Connect Devices.
  • Choose IMAP in most cases.
  • The username is the full email address.