Import and Export Emails in Roundcube Webmail

What does import and export mean?

Export means to save a copy of your mail as a file on your computer. Import means to bring mail from a file into your mailbox. Roundcube is the webmail program in cPanel. Webmail lets you use email in a browser.

Export a single email

1. Log in to webmail at yourdomain.com/webmail.
2. Open Roundcube.
3. Click the message you want to save.
4. Click More in the toolbar.
5. Click Download, then pick Source (.eml).

An .eml file is one saved email. You can open it with most mail programs.

Export many emails at once

1. Open the folder with the mail.
2. Click Settings.
3. Click Folders.
4. Look for an export or download option for the folder. In recent Roundcube versions, you can choose Export in Settings, then Import/Export, if that plugin is on.
5. If you do not see it, select messages, click More and choose Download with several messages selected. They come as a zip file.

   

Roundcube options differ by version and plugin. If a button is missing, ask Hostvento support whether it is on your plan.

Import emails

1. Click Settings.
2. Click Import. It may be inside Import/Export.
3. Click Select file.

   

4. Choose your .eml, .mbox or zip file. An .mbox file holds many emails in one file.
5. Click Upload.
6. Pick the folder to receive the mail, if asked.
7. Wait for the message that says the import is complete.

   

Large files may not upload in a browser. In that case, use an email program like Thunderbird, and copy the folders by IMAP.

The email program method

1. Add your account to Thunderbird or Outlook with IMAP.
2. Open the folder you want.
3. Drag messages from your computer folder into the mailbox folder, or the other way around.

Quick recap

• Export saves mail to your computer. Import loads it into the mailbox.
• Single messages download as .eml.

  

  

• Use Settings, then Import to load files.
• For big files, use an email program with IMAP.