View Queued Emails in Webuzo

What is the mail queue?

When your server sends an email, it does not always go out at once. The email waits in a line. This line is called the mail queue. Think of cars waiting at a toll gate. Most mails leave in seconds. But if the other side is busy or the address is wrong, the mail waits and the server tries again later.

A very long queue may mean a problem. Maybe a website is sending spam, or a mail address does not exist. Webuzo is a control panel, which is a web page used to manage your server.

Steps in Webuzo

1. Log in to Webuzo as the admin user. This view is usually in the admin panel, not in the normal user panel.

   

2. Find the Email section in the left menu.
3. Click Mail Queue or Email Queue. The exact name may differ by version.
4. Look at the list. You see the sender, the receiver and the time.
5. Use the search box if you want to find one address.
6. To remove a message, tick it and click the delete button. Do this only for mails you are sure you do not need.

Steps with a command

This needs root access. Root is the main admin account on a VPS or dedicated server. Log in with SSH, a safe way to type commands on a remote machine. Many Webuzo servers use Exim as the mail program.

exim -bp

This lists every message in the queue.

exim -bpc

This prints only how many messages wait.

exim -qff

This tries to send all waiting mail now, including mail that was frozen.

What to do next

• If you see many mails to odd addresses, a script may be sending spam. Change passwords and check your website for hacks.
• If mail to one company is stuck, their server may be down. Wait and it may clear.

Quick recap

• The mail queue holds mail waiting to be sent.

  

• View it from the Webuzo admin Email section.
• Root users can run exim -bp.
• Delete only what you are sure about.