What is an MX record?
DNS is like a phone book for the internet. It turns a domain name into the details computers need. An MX record is one kind of line in that book. MX stands for Mail Exchanger. It tells the world which server should receive email for your domain. It works like the address on a post office sign that says where to send letters.
What is Titan Email?
Titan Email is a business email service. It is a third-party product, which means another company makes it. If your plan includes it, your mail is stored on Titan servers. Ask Hostvento support whether Titan is on your plan.
Why Titan needs its own MX records
Your domain must point to the server that holds your mail. If the MX records point to the wrong place, your email will not arrive. For Titan, you must point them to the Titan mail servers. When you add Titan to your domain, you are shown the exact values to use. Always copy those values. Do not guess them.
An MX record has two main parts:
- Host or name, which is usually your domain or the @ sign.
- Mail server and priority. Priority is a number. The lowest number is tried first. Others work as backups.
Steps to add the records
- Get the MX values from your Titan set-up page or from Hostvento support.
- Log in to your client area.
- Open Domains, then choose My Domains.
- Pick your domain and open its DNS management page.
- Delete the old MX records, if any. Take a note or screenshot first, in case you need them back.
- Add each new MX record with the host, server and priority from Titan.
- Save the changes.
- Wait. DNS changes can take a few hours to spread.
Quick recap
- An MX record tells the world where your email goes.
- Titan has its own mail servers, so you need its MX records.
- Copy the values given by Titan or support.
- Wait for DNS to update, then send a test email.