How to Turn Addon Domain Redirection On or Off in cPanel

What is an addon domain?

An addon domain is an extra website on your hosting account. It has its own folder and its own address, like mysecondsite.com. A redirect sends visitors from one address to another. It is like a "we have moved" sign.

Why does an addon domain redirect?

Sometimes an addon domain sends visitors to your main domain by accident. This happens when a redirect rule is saved in cPanel, or in the .htaccess file. The .htaccess file is a small settings file for your website. A rule in the main site's .htaccess can affect the addon site too.

Turn a redirect off

1. Log in to your client area and open cPanel.
2. Click Domains.
3. Find your addon domain. Check the Redirects To column. If an address is shown, a redirect is on.
4. Click Manage next to the domain.
5. Under the redirection part, click Remove Redirect or turn the setting off.
6. Open the addon domain in a private window to test.

On older cPanel versions, open Addon Domains and click the link under Redirects To. Then choose to disable the redirection.

Turn a redirect on

1. Go to Domains in cPanel and click Manage next to the addon domain.

   

   

2. Click the option to set a redirect.
3. Type the full address where visitors should go, starting with https://.
4. Save the change.

Or use Redirects in the Domains section. Pick the addon domain, enter the new address and click Add.

If it still redirects

1. Open File Manager.
2. Go to the addon domain's folder and look for the .htaccess file. You may need to show hidden files in Settings.
3. Look for lines starting with Redirect or RewriteRule.
4. Take a copy of the file first, then remove or fix the line that causes it.

Quick recap

• An addon domain can redirect if a rule is set in cPanel or .htaccess.

  

• Manage it under Domains in cPanel.
• Check .htaccess if the redirect stays.
• Back up files before you edit them.