What is a registrar?
A registrar is a company that sells and manages domain names. A domain name is the address of your website. Your registrar keeps a record of who owns each name.
What is a registrar lock?
A registrar lock is a safety switch on your domain. When it is on, nobody can move your domain to another registrar. Moving a domain is called a transfer. It is like locking your front door. Even someone with a key code cannot walk off with the house.
Why is it useful?
- It stops thieves from stealing your domain if they get hold of your transfer code.
- It stops accidental transfers.
- It gives you peace of mind.
The lock is sometimes called Domain Lock, Transfer Lock or Transfer Protection. Technically, it sets a status such as clientTransferProhibited on the domain.
When should you unlock?
Only when you want to move your domain to a new registrar. For daily use, keep it locked. Also note that some new or recently transferred domains have a waiting period during which transfers are blocked. Ask support if you are unsure.
Steps to change the lock
- Log in to the client area at https://secure.hostvento.com/clientarea.php.
- Click Domains, then My Domains.
- Click the domain you want to manage.
- Look for Registrar Lock. It can be in the management tools or the side menu. The exact label may differ for some domain extensions.
- Switch it to Enabled to protect the domain. Switch it to Disabled to allow a transfer.
- Save the change.
Not all extensions support a lock. If you do not see the option, it may not apply to your domain.
Transferring a domain away
- Disable the lock.
- Ask for the transfer code, also called the EPP code or auth code. It is a secret password for your domain. Find it in the domain's management page, or ask support.
- Give the code to your new registrar.
- Turn the lock on again at the new registrar once the move is complete.
Quick recap
- A registrar lock stops your domain from being transferred away.
- Keep it on for safety.
- Turn it off only when you plan to move the domain.
- Find it under Domains then My Domains.
- Guard your transfer code.