Use Your Hosting Email in Webmail and in Outlook

What are webmail and Outlook?

Webmail means reading email in a web browser. You do not install anything. Outlook is a program on your computer that also reads email. It keeps your messages in one place, like a post box on your desk.

Part 1: Open webmail

1. Open your browser.
2. Type your domain followed by /webmail. For example, yourdomain.com/webmail.
3. Type your full email address as the username, like hello@yourdomain.com.
4. Type your email password.
5. Click Log in.
6. Choose a webmail program such as Roundcube or Horde if the page asks.

If you forgot the password, ask your hosting control panel to reset it, or contact Hostvento support.

Part 2: Add the account to Outlook

You need these details from your welcome email or your control panel: the incoming mail server, the outgoing mail server and the ports. A port is a numbered door the mail uses. If you cannot find them, ask Hostvento support.

1. Open Outlook.
2. Click File, then Add Account.
3. Type your email address and click Advanced options.
4. Tick Let me set up my account manually.
5. Click Connect.
6. Choose IMAP. IMAP keeps your mail on the server so you can see it from many devices. POP3 downloads mail to one computer.
7. Type the incoming server and port.
8. Type the outgoing server and port. Choose the encryption type shown in your mail settings.
9. Click Next and enter your password.
10. Click Connect, then Done.

If it does not work

• Use your full email address as the username.
• Check that the password is correct. Try it in webmail first.
• Check that the server names and ports match your mail settings.
• Make sure your internet connection is working.

Quick recap

• Webmail lives at yourdomain.com/webmail.
• Log in with your full email address and password.
• For Outlook, use manual setup and choose IMAP.
• Get server details from your welcome email or support.