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Create an email account in Plesk

This guide shows you how to make a new email address that ends with your own domain, like info@yourdomain.com.

Plesk1 min read11 steps

What is an email account?

An email account is a mailbox with its own address and password. A mailbox is like a letterbox at your home. People send mail to the address, and you open the box with your password.

Plesk is a control panel, a web page where you manage your hosting. Your domain must be added to Plesk first.

Steps

  1. Log in to Plesk.
  2. Click Mail in the left menu.
  3. Click Create Email Address.
  4. Type the first part of the address, such as info. The domain is added for you.
  5. Type a strong password. Use letters, numbers and symbols. Save it safely.
  6. Leave the mailbox size at the default, or set your own limit if you wish.
  7. Click OK.

Read your mail

You have two ways.

  • Webmail: a web page that shows your inbox. Click the small mail icon next to the address in Plesk, or open the webmail link from your welcome email.
  • A mail app: use Outlook, Thunderbird or your phone's mail app. Your welcome email or Hostvento support can give you the mail server names and ports.

Change a password or remove an address

  1. Go to Mail.
  2. Click the address.
  3. Open the General tab to change the password.
  4. To delete, go back to the list, tick the box and click Remove.
Tip: Warning: removing an address can delete its stored mail. Save the mail you need first.

Mail not working? Open a support ticket.

Quick recap

  • An email account is a mailbox with an address and password.
  • Go to Mail and click Create Email Address.
  • Use a strong password.
  • Read mail with webmail or a mail app.
  • Save important mail before removing an address.