Create and manage FTP accounts in Plesk

What is FTP?

FTP stands for File Transfer Protocol. It is a way to move files between your computer and your hosting. Think of it as a delivery truck for your website files. An FTP account is the key that lets the truck in. You use it with a program such as FileZilla.

Plesk is a control panel, a web page where you manage your hosting.

Create an FTP account

1. Log in to Plesk.
2. Click Websites & Domains.

   

3. Find your domain and click FTP (also called FTP Access).
4. Click Add FTP Account.

   

   

   

5. Type a username.
6. Choose the home directory. This is the folder that user can reach. Use / for the whole site, or pick a smaller folder to limit access.
7. Type a strong password. Save it safely.
8. Set a disk space limit if you want one.
9. Click OK.

Connect with FileZilla

1. Open FileZilla and find the quick connect bar.
2. In Host, type your domain name or the server name from your welcome email.
3. Type your FTP username and password.
4. Leave Port empty or type the port support gives you.
5. Click Quickconnect.
6. Drag files to the httpdocs folder to put them on your site.

Change or delete an account

1. Go to the same FTP page.
2. Click the account name to change its password or folder.
3. To delete it, tick the box and click Remove.

Need help? Open a support ticket.

Quick recap

• FTP moves files to your hosting.
• Use FTP then Add FTP Account.

  

• Pick a limited folder and a strong password.
• Connect with FileZilla.
• Remove accounts you no longer need.