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How to Start, Stop or Restart Services in Plesk

This guide shows how to control the programs that run your server, such as the web server and mail server. It needs administrator access to Plesk.

Plesk1 min read8 steps2 screenshots

What is a service?

A service is a program that runs in the background on your server and does one job. One service shows websites. Another handles email. Another keeps the database working. If a service stops, that part of your hosting stops too.

Warning: Stopping a service takes that feature offline. If you stop the web server, your sites will not load. Only stop a service when you must, and start it again soon after.

Steps

  1. Log in to Plesk as the administrator.
  2. Click Tools & Settings.
  3. Under General Settings, click Services Management.
  4. You see a list of services. A green icon means it is running. A red or grey icon means it is stopped.
  5. To restart one, click the restart icon next to its name.
  6. To stop one, click the stop icon.
  7. To start a stopped one, click the start icon.
  8. Wait a few seconds, then reload the page to see the new status.

Start services at boot

Each service has a tick box called Run on boot or similar. When it is ticked, the service starts by itself when the server restarts. Keep it ticked for important services.

Common services

  • Web server (Apache or nginx): shows your websites.
  • DNS server: tells browsers where your domains live.
  • Mail server: sends and receives email.
  • MySQL or MariaDB: the database server.
  • FTP server: lets you upload files.
Tip: If a service will not start, check the logs under Tools & Settings and then Logs. You can also open a support ticket with the error text.

Quick recap

  • Services are background programs that do one job each.
  • Go to Tools & Settings, then Services Management.
    Screenshot: Go to Tools & Settings , then Services Management .
  • Use the icons to start, stop or restart.
    Screenshot: Use the icons to start, stop or restart.
  • Do not stop services without a reason.