How to Upload Website Files to Plesk Using FTP

What is FTP?

FTP stands for File Transfer Protocol. It is a way to copy files from your computer to your server. Think of it as a delivery truck for files. You use a small program called an FTP client. FileZilla is a popular free one.

What you need

An FTP client installed on your computer.
Your host name, user name and password. Find them in your welcome email, or ask Hostvento support.

Steps

If you need a new FTP account, log in to Plesk and click Websites & Domains. Then click FTP for your domain.
Click Add FTP Account. Type a user name and a strong password.
Set the Home directory. This is the folder the user can reach. Leave it as the main folder for your site.
Click OK.
Open FileZilla. At the top, type the Host, Username and Password.
Use port 21 in the Port box. If your server supports a secure type called SFTP, use that with port 22.
Click Quickconnect.
On the left side you see your computer. On the right side you see the server.
On the right, open the folder named httpdocs. This is the folder that shows your website to visitors.
On the left, find your website files. Drag them into the right side.
Wait until the transfer finishes. Check the bottom panel for failed files.
Visit your site in a browser to see your changes.

Tip: Your home page file should be called index.html or index.php. Put it straight inside httpdocs, not in a sub folder.

If it does not connect

Check the user name and password for typing mistakes.
Check that the host name is correct.
Try passive mode in your FTP client settings.
Open a support ticket if it still fails.

Quick recap

FTP copies files from your computer to the server.
Create an FTP account in Plesk if needed.
Connect with FileZilla and upload into httpdocs.
Check your site afterwards.