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How to Set Default Nameservers in WHM

This guide shows you how to choose the nameservers that new accounts on your server will use by default.

WHM2 min read13 steps1 screenshots

What is a nameserver?

DNS is like a phone book for the internet. It turns a website name into a number that computers understand. A nameserver is the computer that holds that phone book page for your domain. Most domains use two nameservers, so one can help if the other is busy.

A default nameserver is the one that WHM puts in each new account unless you pick another.

Before you start

  • You need root or reseller access to WHM.
  • You need the names of your nameservers. They look like ns1.example.com. Your welcome email or Hostvento support can tell you the right ones. Do not guess them.
  • Changing these only affects new accounts. Old accounts keep their settings.

Steps for the server owner (root)

  1. Log in to WHM.
  2. Type Basic WebHost Manager Setup in the search box. In newer versions it may be called Basic cPanel & WHM Setup.
    default name servers
  3. Open it and scroll to the Nameservers area.
  4. Type your first nameserver in Primary Nameserver.
  5. Type your second in Secondary Nameserver.
  6. Click Assign IP Address if the page offers it. This links the name to an IP address, which is the number address of the server.
  7. Scroll down and click Save Changes.

Steps for a reseller

  1. Search for Edit Reseller Nameservers and Privileges or look for Reseller Center.
  2. Fill in the nameserver boxes with your own nameservers.
  3. Click Save.
Tip: Each nameserver name must also exist as a record at your domain registrar. The registrar is where you bought the domain. If it does not, the name will not work.

Check your work

  1. Create a test account.
  2. Open Modify an Account or the DNS zone for it.
  3. Confirm the new nameservers appear.

It can take a few hours for the internet to learn about the change.

Quick recap

  • Nameservers hold the DNS phone book page for a domain.
  • Set them in Basic WebHost Manager Setup (root) or the reseller nameserver tool.
  • Only new accounts use the new defaults.
  • Ask Hostvento support if you do not know your nameserver names.