How to restore a full account backup in WHM

What is a restore?

A backup is a saved copy of your website, email and databases. A restore means using that copy to bring things back. You might need it after a hack, a mistake or a broken update. WHM is the control panel for server owners and resellers.

You need WHM access and a backup that already exists. If you are not sure your plan has backups, ask Hostvento support.

Steps with Backup Restoration

1. Log in to WHM.
2. Type Backup Restoration in the search box on the left.
3. Click Backup Restoration. This may be named Restore a Full Backup/cpmove File in older versions.
4. Type the username of the account in the box.
5. Choose the date of the backup you want. Dates in the list are the copies that exist.

   

6. Pick what to restore. You can restore home files, databases, email and other parts, or all of them.
7. Click Restore.
8. Wait until the progress window says it has finished.
9. Open the website and check that it works.

Steps with a backup file

Sometimes you have a backup file on your computer. It is often named cpmove-username.tar.gz or backup-date-username.tar.gz.

1. Upload the file to the folder /home on the server.
2. In WHM, open Transfers and then Restore a Full Backup/cpmove File.
3. Type the username and the path to the file.
4. Click Restore.

After the restore

• Test your site, email and forms.
• Check that the database connects.
• If something is wrong, ask support for help at https://secure.hostvento.com/submitticket.php.

Quick recap

• A restore brings old data back from a backup.
• Use Backup Restoration in WHM.

  

• Pick the account, the date and the parts to restore.

  

  

• New data after the backup date is lost.
• Back up the current state first.